Privacy Policy

By accessing and using our web hosting services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Introduction
JCS Internet Solutions (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [https://www.mywebhost.co.za] or engage with us in any manner.

2. Information We Collect
We may collect the following types of personal information:

Contact Details: Name, email address, phone number, business name, etc.

Technical Data: IP address, browser type and version, time zone setting, operating system and platform.

Usage Data: Information about how you use our website and services.

Communication Data: Any correspondence sent to us via the website, email, or other means.

3. How We Collect Your Information
We collect your personal information in the following ways:

Direct interactions: Filling out contact forms or service requests.

Automated technologies: Through cookies and other tracking technologies.

Third parties or publicly available sources: Business directories, referrals, etc.

4. Purpose of Collecting Personal Information
We use your personal information for the following purposes:

To provide and manage our services.

To communicate with you regarding our offerings, updates, and support.

To improve our website, products, and customer service.

To comply with legal obligations.

5. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:

Your consent.

The performance of a contract with you.

Compliance with a legal obligation.

Our legitimate interests in improving our services and website.

6. Sharing Your Personal Information
We will not sell or rent your personal information to third parties. We may share your data with:

Trusted third-party service providers under confidentiality agreements.

Legal and regulatory authorities when required by law.

Business partners in joint service delivery, with your consent.

7. International Transfers
If we transfer your personal information outside of South Africa, we will ensure that such transfers comply with POPIA and that your data is afforded a level of protection that is at least equivalent to that required by South African law.

8. Data Security
We have implemented appropriate technical and organisational measures to secure your personal information against accidental loss, unauthorised access, use, alteration, or disclosure.

9. Your Rights Under POPIA
You have the right to:

Access the personal information we hold about you.

Request correction or deletion of your personal information.

Object to the processing of your personal data.

Withdraw consent at any time.

To exercise any of your rights, please contact us using the details provided below.

10. Retention of Data
We will retain your personal information only as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

11. Cookies
Our website uses cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings; however, this may affect website functionality.

12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

JCS INTERNET SOLUTIONS